Privacy Policy

Effective Date: August 11, 2026

Developed by Shivya Digitechs

Welcome to VaaniSetu (vaanisetu.in), operated and managed by Shivya Digitechs. We are committed to protecting your personal information and ensuring your privacy while using our digital platform and interactive learning modules.

This Privacy Policy explains how we collect, use, safeguard, and manage your data when you access our portal.

1. Information We Collect

When you register, interact with exercises, or contact us through VaaniSetu, we may collect the following information:

Personal & Demographic Information: Full name, gender, contact phone number, email address, physical address, and general location/city details.
User Profile Credentials: User type category (e.g., General User or Medical Practitioner) and security credentials.
Activity & Practice Progress: Information regarding practice test attempts, score reports, category progress, and selected interactive preferences.
Technical & Log Data: Device IP address, location metadata, browser type, device information, and session logs for security and performance optimization.

2. How We Use Your Information

Shivya Digitechs utilizes collected data for the following essential purposes:

To provide personalized access to speech, intonation, and category exercises.
To customize learning and exercise options based on user demographics and location context.
To maintain user accounts, active subscriptions, billing records, and progress logs.
To process system transactions and communicate operational updates.
To enhance portal performance, UI/UX responsiveness, and system security.

3. Data Protection & Security

We implement appropriate technical, administrative, and organizational security controls to safeguard your data against unauthorized access, alteration, disclosure, or destruction. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Permanently Delete Your Data (Data Erasure Request)

We respect your right to own and control your personal data. You have full right to request the permanent deletion of your account and associated records from our portal at any time.

How to request account & data deletion:

To permanently erase your account, demographic data, address, and progress records, send an email request directly from your registered email address to:

support@vaanisetu.in

Once verified, your account details and associated records will be permanently removed from our active databases.

5. Contact Us

If you have any questions, concerns, feedback, or queries regarding this Privacy Policy or data protection on VaaniSetu, please reach out to us:

Support Email support@vaanisetu.in

Online Helpdesk & Enquiry vaanisetu.in/contact.php